SAN FRANCISCO, CALIFORNIA / Content Syndication Services / – Anthropic will bring an updated privacy policy for Claude consumer users into effect on July 8, adding clearer terms for age and identity verification. The policy says the company may ask users to confirm their age or identity in certain circumstances. The change applies to Claude Free, Pro and Max accounts. It does not apply to Claude Team, Enterprise plans, the Claude Developer Platform or services covered by commercial agreements.
Anthropic published the updated policy on June 8. It adds a category called Verification Data. Depending on the method used, Claude users may need to provide an image of a government-issued identity document. The data may also include details shown on that document, such as an ID number and date of birth. The policy also lists a photo or video image, facial geometry templates and the verification result.
Claude is available only to people over 18 through its consumer product. Anthropic says users need to confirm they meet that age requirement while setting up an account. If its systems detect signals that a user may be under 18, the company says it can ask for age verification before that user continues. Yoti provides the age assurance process through facial age estimation, ID verification or a verified over-18 attribute in its digital ID app.
Consumer accounts covered
Anthropic’s help center says identity verification is rolling out for a limited set of use cases. Users may see a prompt when accessing certain capabilities, during routine platform integrity checks, or through other safety and compliance measures. The process can require a physical government-issued photo ID and a phone or computer with a camera. The company says the verification process typically takes a few minutes.
Accepted identity documents include passports, driver’s licenses, state or provincial ID cards and national identity cards. Anthropic says the document must be government-issued, legible, undamaged and include a photo of the user. It does not accept photocopies, screenshots, scans, photos of a photo, digital or mobile IDs, student IDs, employee badges, library cards, bank cards or temporary paper IDs.
Verification partners named
Persona Identities handles identity verification for Claude. Anthropic says it remains the data controller for verification data, which means it sets rules on use and retention. Persona collects and holds ID and selfie material on Anthropic’s behalf. Anthropic says it can access verification records through Persona’s platform when needed, including for review of an appeal, but it does not copy or store those images on its own systems.
Anthropic says it does not use identity verification data to train its models. It also says verification data serves only to confirm identity and meet legal and safety obligations. The company says identity data stays between the user, Persona and Anthropic, except when a valid legal process requires disclosure. The July 8 policy change gives Claude users a clearer statement of what personal data may be collected during age or identity checks.